Managed Extended Detection & Response
The modern organisational attack surface spans endpoints, identity systems, email platforms, and cloud services, all of which play a critical role in supporting business operations. End user devices, servers, virtual machines, identity services, and collaboration platforms each perform distinct functions within the environment, and compromise or disruption across any of these assets can materially impact business performance, availability, and productivity.
Beyond operational disruption, the compromise of sensitive or proprietary data represents a significant risk. Cyber incidents often begin across multiple entry points, including endpoints, email, or identity-based attacks, before progressing laterally through cloud services and business systems. The unauthorised access, exposure, or extraction of sensitive information can result in data being misused, sold, or leveraged as part of broader cyber threat campaigns targeting organisations or key individuals.
The Managed Extended Detection and Response (MXDR) service leverages Microsoft Defender E5 to protect an organisation’s critical digital assets across these attack surfaces. These capabilities are operated by Excite Cyber’s Australian sovereign 24x7x365 Security Operations Centre (SOC), combining deep security operations expertise with integrated detection and response technology to help protect customer environments from modern cyber threats.
Who Needs These Services
The protection of core digital assets is critical for organisations of any size. For customers seeking to establish or mature their security operations capability using the Microsoft security ecosystem, or to supplement existing internal resources with focused detection and response coverage, the MXDR service provides an appropriate and scalable solution.
For organisations with more complex environments or broader security requirements, it may be appropriate to extend monitoring and response beyond a defined Microsoft security scope, including additional network or third-party telemetry sources. In these scenarios, a full Managed Detection and Response service may be more suitable.
The MXDR service is applicable to customers across all industries. Excite Cyber currently delivers services of this nature to organisations operating in sectors including finance, healthcare, travel and tourism, and not for profit. While each industry presents unique risks and regulatory considerations, the service is delivered using a consistent operational model aligned to the evolving threat landscape.
What We Deliver
Excite Cyber recognises that customers are seeking a mature security operations capability with enterprise grade scale and effectiveness, without the enterprise price tag. The Excite Cyber Managed Extended Detection and Response (MXDR) service has been designed to deliver effective cyber threat protection using Microsoft Defender E5, at a commercially accessible price point for organisations of all sizes.
24x7x365 Response
Around-the-clock response to Microsoft Defender security alerts.
Active Remediation
We will take immediate action to stop cyber threats in their tracks.
Sovereign Operations
Our Security Operations Centre (SOC) is wholly Australia-based.
Threat Intelligence
Leveraging threat intelligence feeds to understand cyber threat actor activities.
Threat Hunting
Proactive searches throughout your environment to detect threats.
Service Reporting
Automated service reports & dashboards to ensure customer visibility.
These are the core service offerings delivered as part of the MXDR service.
How Your Business Benefits
By leveraging the MXDR service, customers can protect their key digital assets across the organisation through a consolidated and simplified detection and response approach, backed by a fully operational Australian sovereign 24x7x365 SOC. The key benefits of this approach include the following.
Risk Reduction Without Complexity
Your organisation gains enterprise grade detection and response capabilities without the complexity of building and maintaining them internally. Our 24x7x365 Australian SOC manages monitoring, investigation, and response activities, helping to contain threats before they materially impact the business.
Cost Effective Security Expertise
Access a dedicated team of security professionals and enterprise grade security capabilities at a fraction of the cost of establishing an internal security operations function. This provides predictable operating costs without significant capital investment in tooling or personnel.
Business Continuity Assurance
Protect critical digital assets and sensitive data across endpoint, identity, email, and cloud services through continuous monitoring and Active Remediation. Rapid response actions help reduce the likelihood of downtime, data compromise, and operational disruption.
The MXDR service delivers effective detection and response capabilities across modern attack surfaces for organisations of all sizes. This supports Excite Cyber’s strategic mission to help build a cyber safe Australia.
Frequently Asked Questions
Our team’s real-time analysis and contextual comprehension enable us to accurately assess threat severity and attributes. By maintaining open lines of communication and sharing pertinent information, we tailor our response strategies to align with your organisational goals and risk thresholds. Together, we strategise and implement a coordinated response plan, swiftly containing threats and minimising their impact. Our shared objective is to equip you with the insights and resources necessary to bolster your cybersecurity posture and effectively combat evolving threats.
There is a wide range of technology and applications used by our customers. Typically, much of this is common (e.g. productivity apps, firewall platforms, endpoints) and Excite Cyber have use cases and onboarding processes ready to go for these. For less common and tailored applications, we have procedures and tools to quickly enable most forms of data to be ingested and analysed. Details of the log sources will be discussed and confirmed during the proposal stage.
Excite Cyber run and control our SOC tools, including the log ingestion and storage platform. This gives us the flexibility to price this based on value, not log volumes or events per second. Typically, the value will be represented by the volume of alerts generated and incidents raised, and not what is ingested. We will take you through this as we scope out the service.
Getting Started With Excite
Excite Cyber is both ISO27001 and CREST certified to ensure the highest quality of security service in the cyber security industry.
We collaborate with you every step of the way to protect your business and enable you to seize new opportunities securely.
To get started, schedule a complimentary call using the form below today.
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