FSI and Aged Care/Retirement Living - Disaster recovery planning and playbook creation

Excite Cyber has worked with clients in multiple industries such as FSI and Aged Care & Retirement Living where our approach to Disaster Recovery (DR) and Business Continuity Planning (BCP) involved a systematic series of steps.

Initially, we focused on the development of a comprehensive BCDR policy (Business Continuity and Disaster Recovery). This policy served as the foundational framework that guided subsequent activities.

Following this, we conducted a thorough Business Impact Analysis (BIA) to identify critical functions and assets, ensuring that our planning aligned closely with the organisation’s priorities.

The subsequent stages involved creating detailed DR and BCP processes and guidelines, developing and maintaining an incident response plan, and implementing regular backup and testing procedures to validate the effectiveness of our strategies.

To further bolster our DR capabilities, we engaged a third-party to provide cold site facilities during Disaster Recovery. We also prioritised proactive measures by conducting BCP and DR tabletop exercises, facilitating parallel testing of the DR infrastructure.

Throughout this process, communication plans for both internal and external stakeholders were established to ensure seamless and efficient information dissemination during a disaster. Our strategic sequencing, with policy development preceding the BIA, reflected our commitment to a robust and well-structured approach to safeguarding clients’ continuity and resilience.